Secure portal
Create a credential, open a case-entry ticket, and correspond with support after production configuration and privacy approval.
Contact and support
Ask a general question without exposing sensitive information.
Public email and chat are for non-clinical support. Do not send prescriptions, diagnoses, identity documents, payment information, or other sensitive records.
Support channels
Use the channel that fits the question.
Production phone, hours, LiveAgent portal, and chat settings remain launch-blocking until verified and approved.
Email support
For general, non-clinical questions: support@pharmaviarx.com. Mailbox verification is required before launch.
Open emailGeneral chat
Optional LiveAgent chat will load only after consent. It must never be used for health, identity, prescription, or payment information.
Portal launch status
Configuration is intentionally blocked until production review is complete.
The repository contains safe integration hooks but no invented portal URL, widget domain, phone number, or support hours.
Required before activation
- Production LiveAgent portal and Knowledge Base URLs
- Approved widget URL and exact CSP domains
- DPA, data-location, retention, access, transfer, and BAA assessment
- Verified support mailbox, phone number, and operating hours
- Approved sensitive-data intake and escalation workflow
Not for medical emergencies or urgent clinical advice.
Contact your treating clinician or local emergency services for urgent medical needs. PharmaViaRx support cannot diagnose, prescribe, or provide emergency care.